Christmas Shipping Cut-offs 2017
Author: Mitch Date Posted:7 December 2017
Need it for Christmas?
We will be shipping orders right up until Friday 22 December - but if you want to ensure you have your order in time for Christmas Day, these are our guaranteed order cut offs for Express Post:
- 2pm (AEST) Wednesday 20 December - for postcodes in the National Express Network
- 2pm (AEST) Friday 15 December - all other locations (see below for complete list and detailed breakdown by postcode).
Important: Please consider either marking your parcel as Signature Not Required (you can select this option at the checkout), or allow an additional day in case the parcel cannot be delivered as no-one is home to sign, and you need to go to the post office the next day to collect it.
What happens if your parcel doesn't arrive in time?
If you choose Express Post, order by the times/dates specified above, and your parcel does not arrive by Friday 23 December 2016, we will provide a credit for the value of the Express Post charge you paid on your order. Just email us at firstname.lastname@example.org to let us know.
We cannot provide any guarantees around Regular Post, as the system can be pretty busy at this time of year! So if you need it for Christmas and it's getting close, we definitely reccomend choosing Express Post.
Bike delivery times can vary greatly depending on location. While most metro areas will receive bikes within 2-6 business days some regional areas can take much longer. Please get in contact with us if you need a delivery date estimate at email@example.com