Give us your website feedback!
We're rolling out changes to the site - faster pages, clearer stock and delivery info, and new made-to-order hub builders where you pick your own colours with a live preview.
If something looks broken, feels confusing, or you've got an idea that would make shopping here easier, tell us below. Found a bug? The page and your device are the two things that help us chase it down. Got an idea? Plenty of what's on the site started as a customer suggestion.
No need to write much - even "this button is confusing on my phone" is genuinely useful. It goes straight to the crew in Brisbane and we read every one.
Release notes
What's new on the site
We've been rebuilding parts of luxbmx.com, some of it obvious and some of it under the floorboards. Here's what's changed lately. If any of it doesn't work the way you'd expect, the form above comes straight to us.
- New
Build your own Onyx hub
Try the hub builderPick your hubshell and widget colours from every option Onyx offers: anodised, powder coat, the lot. Watch the hub change as you choose, add a matching cog, choose your axle, and see the price update as you go. Onyx machine and anodise it to your exact spec in Minnesota.
Eight hubs are live now: the Ultra SS OX-110 rear in 10mm bolt-on, 15mm and 20mm thru-bolt, the Ultra SSD ISO disc rear in the same three axles, and the XL 100 front in both Grooved and Helix.
- New
Work out your size without guessing
See the size guidesEvery complete bike and frame now has a size guide right next to the size option. Open it and you get rider height against wheel size, the top tube lengths that suit, and how to measure a frame you already own.
The buying guides behind it have been rewritten too, so the freestyle, race and frame guides line up with each other.
- New
Filter frames by top tube length
Try it on framesTop tube is the number that decides whether a frame fits, so it's a slider. Drag both ends to your range, hit apply, and your selection reads as one tidy chip at the top.
Assembly instructions on the bike you bought
Complete bikes now carry build instructions on the product page itself, matched to the bike you bought. Race bikes with disc brakes get their own guide, because setting those up is not the same job.
Full specs on every parts page
Over 3,000 parts have been rewritten with the numbers you need to know it fits: bar rise and backsweep, stem reach, sprocket bolt pattern, tyre width, hub spacing and driver, spoke count. Written the same way on every page, so you can compare two parts without translating between them.
See exactly where your stock is
Every product tells you whether it's on our shelf in Brisbane, sitting with a supplier, or on preorder, with an estimated dispatch date that accounts for our cut-off time, weekends and public holidays.
You know whether “in stock” means today or next month before you order. Where we're not confident in a date, we say so rather than guess.
Shipping costs up front
Flat-rate shipping is on the product page, you can check delivery to your postcode without adding anything to your cart, and free Brisbane pickup is there if you'd rather collect.
Shopping from outside Australia
Prices show in your own currency, and international orders quote a real rate for your country before you reach checkout.
Wishlists worth using
Hit the heart on anything to save it. Sort your saves into named lists (a build, a birthday, a maybe-later) and share a list with someone else. Handy when you'd rather be given the parts than buy them yourself.
Staff Picks
See the Staff PicksThe gear we run and recommend, flagged with an amber Staff Pick badge as you browse. 25 products the crew rate, and a collection you can browse in one go.
If the bike you want is sold out
Bikes point you at the closest thing we have in stock, usually the newer model year of the same bike.
Quicker browsing
Tap the + on any product tile to check sizes, options and stock without leaving the page. Product photos load fast, especially on a phone.
The Journal
Read the JournalRebuilt from scratch: easier to read, easier to search, and the best of it sits one click from the front page.
What's next
The rest of the Onyx range in the builder, size guides on the remaining frames, and better photography across the older colourways. What we work on next depends a fair bit on what you tell us above.
Wethepeople
Kink
Sunday Bikes
Radio
Cult
Fit
Odyssey
Federal
Eclat
BSD
Meybo
Chase
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